I switched to Walter's recently. I was with another carrier for 39 years, even after my original hauler got bought out.
The most recent company kept raising my rates. I quit them after receiving my latest bill. They were increasing my rates by 34% over the previous bill! They also wanted to charge me to come and collect their bin.
Finally, I told them this bin didn't even have their name on it. Only then did they drop the collection fee and they told me to keep it. I am still waiting on a check from them as I have a credit with them. I really don't expect to receive one.
Walter's has been great in the 6 weeks we've had them. Our trash bin has always been the first to be collected in our immediate neighborhood. We got a 30-gallon bin and there was no start-up charge. Other companies I called only offered a 96-gallon bin and wanted to charge me for the bin. Their bins are always the last in our immediate neighborhood to be picked up. What a joke.
Our new bill is 40% lower than the previous carrier's new offer.
I have recommended Walter's to others in our neighborhood. I expect to see other Walter's bins as soon as my neighbors' get their next bills as they had already paid their current bills and had to remain with the other company through the 3-month cycle.
This is a no-brainer Maple Grove. Time to switch.