Osseo

I switched to Walter's recently. I was with another carrier for 39 years, even after my original hauler got bought out. The most recent company kept raising my rates. I quit them after receiving my latest bill. They were increasing my rates by 34% over the previous bill! They also wanted to charge me to come and collect their bin. Finally, I told them this bin didn't even have their name on it. Only then did they drop the collection fee and they told me to keep it. I am still waiting on a check from them as I have a credit with them. I really don't expect to receive one. Walter's has been great in the 6 weeks we've had them. Our trash bin has always been the first to be collected in our immediate neighborhood. We got a 30-gallon bin and there was no start-up charge. Other companies I called only offered a 96-gallon bin and wanted to charge me for the bin. Their bins are always the last in our immediate neighborhood to be picked up. What a joke. Our new bill is 40% lower than the previous carrier's new offer. I have recommended Walter's to others in our neighborhood. I expect to see other Walter's bins as soon as my neighbors' get their next bills as they had already paid their current bills and had to remain with the other company through the 3-month cycle. This is a no-brainer Maple Grove. Time to switch.

So far so good…no problems,

I changed to Walter‘s and I have never looked back! From the wonderful service people who pick up my trash weekly to customer service, they are top-notch! Customer service representatives respond via email within 24 hours throughout the week and have fixed almost any issue I have without having to pick up the phone and call! They are comparable so far with price and when you add on top of them being hassle free, you can’t beat it!

Excellent service at a great price. I highly recommend them to anyone needing yard waste removal or trash hauling.

Economical, easy to communicate with and helpful customer service people. Good service.

So far so good, switched from curbside waste, due to a promo a door knocker offered, they've done what they said, drop off done the day sales rep said, haven't seen 1st billing yet to check on that, but it was easy to switch from them and after 2wks trying to get my old company to pick up there's I was happy to make the switch to someone who actually does the service as sold

Thanks for reasonable pricing and reliable service.

I've only had them for a few weeks now, but so far the service itself works seamlessly. They seem to have the best pricing in town and the customer service is far better than my previous waste disposal company.

When I signed up and then changed my start date, the office could not have been nicer!