About Walters

History, Mission, Vision & Values
Walters-History-Graph3

Our History

The Walter family has been in the industry for over two generations. On May 1, 1956, Jack and Shirley Walter started service to 250 homes in the Village of St. Anthony. A short time later, homes were being built in Roseville between Rice Street and Western, Snelling and Fairview. At this time, Jack and Shirley, with 4 of their 5 children, went door to door and signed up new customers. The company grew and so did the children. In January, 1983, Jack and Shirley retired. At that time, they had 33 trucks and 56 employees. The boys stayed in the industry with another company.

George and Greg followed the footsteps in their parent’s company, Walters Disposal, with the purchase of 2 trucks on March 1, 1988. Walters Recycling and Refuse, Inc. was born. We have built the company into one of the top five largest independent waste companies in Minnesota and in the top 100 in the United States. Walters has gone from a customer base of 200 to 53,000 residential and 3,500 commercial, industrial and roll-off customers.

Our current fleet of vehicles are maintained at our state-of-the-art maintenance facility located in Blaine, MN. We operate 2 shifts to keep equipment in peak running order to meet and exceed the demands of our customers.

As a family owned business, we strongly believe in a balance between work and family. This philosophy has contributed to Walters having a staff of ninety employees with one of the lowest turn-over rates in the industry.

We have nine well-seasoned and experienced customer service staff employees. Our customer motto has been to have a “live” person available to answer the phones from 8:00 a.m. to 5:00 p.m. Monday through Friday. We have intentionally avoided a computer activated phone system which requires a customer to wade through several levels of recordings to get at a live person and get the help they need.

As a family owned business, we strongly believe in a balance between work and family. This philosophy has contributed to Walters having a staff of ninety employees with one of the lowest turn-over rates in the industry.

Our Mission and Business Principles

Our Mission:  We stand to be a pillar of dependability in the communities we serve by providing safe, simple and reliable environmental services.

Our Vision:  To be recognized as the premier environmental service provider in the Midwest.

Our Core Values:

  • Integrity:  Authentic character with consistent behavior that honors company standards.
  • Excellence:  Focused effort toward exceptional performance and continuous improvement.
  • Teamwork:  Work together to achieve personal and corporate goals.  Remember the best team wins!
  • Flexibility:  Live with the ability to change – our wide range of customers demand it.
  • Customer Focus:  Never forget we are in the customer service business – “WOW” our customers always!
  • Have Fun:  Acquire and share knowledge. Show pride in yourself and the company.  Smile!

Beyond the Curb

Walters Recycling in the community