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I had an absolutely fantastic experience with Cassie Olson! She truly demonstrated exceptional customer service by going above and beyond to ensure everything was handled perfectly. Her efficiency and willingness to help were incredibly impressive, and I couldn't be more pleased with the outcome. Thank you, Cassie!

Ian T

17:27 11 Jul 25

Had a young fella hover-board up to me while I was in my front yard. I typically don't like solicitors bothering me when I'm at home. But the whole hover-board thing intrigued me. Ethan was a very pleasant young man and made a great sales pitch, one I just couldn't pass up. I told him I'd think about it, and asked him to come back. I mean, I really DIDN'T have to think about it, but you never make decisions like that on the spot. So eventually I sign up and I'm awaiting cart delivery.Well, Google won't let me add a separate review for Laura, the best Customer Service Agent on the planet. I had to push my service start date back until Aug 1st. The conversation I had with Laura was like chatting with an old friend. She was knowledgeable, friendly, and had the cutest Minnesotan accent. She answered all my questions thoroughly, even went above and beyond to figure out taxes and fees (sorry for making you do math). If Ethan and Laura are examples of the type of employees Walter's hires then I am very glad I made the switch.

Dave Kreutzian

16:19 11 Jul 25

Benjamin Radel

15:52 11 Jul 25

Best waste and recycling company. No hidden fees or extra charges. Just good service. I added another account after purchasing a new apartment building and my bill at other sites went down. I’ve worked with other companies but now all of my buildings are with Walters.

Judith Beniak

15:34 11 Jul 25

I am a recent customer with Walter's Recycling and Refuse. Their service is so dependable and timely. The timing of the pick up is excellent even right after a holiday. It is such a nice change to now have such an efficient service. The customer service is very responsive and so pleasant to work with on any issue.

Lisa Caswell

15:34 11 Jul 25

Karibu Grocery & Deli

21:46 10 Jul 25

Vic Herea

17:38 10 Jul 25

Excellent company.

Roberta Moeschter

16:49 10 Jul 25

Service has been great.

Gary Hill

21:34 09 Jul 25

My experience with Walter's has been reliable service at a fair price with good customer service.

T. Ahlm

21:14 09 Jul 25

Best customer service ever!

Spencer Seamans

19:26 09 Jul 25

Jean McGinty

17:35 04 Jul 25

Daniel Norrick

15:50 04 Jul 25

We recently switched to Walters and have been extremely pleased with every interaction we've had with the Walters staff - absolutely top notch!

Joan Fischer

15:09 04 Jul 25

Good rates!

C B Schuett

19:29 03 Jul 25

We've been Walter's customers for two years. They've always been so helpful and supportive when contacted. It's great working with a LOCAL business!

Steven Ekland

15:46 01 Jul 25

Great service from the office to the drivers of your trucks

Nrevol Isipaiat

04:51 01 Jul 25

I normally have trash pickup on Mondays, but since I was leaving for vacation on Saturday, I didn’t put my bin out early because I didn’t want it getting knocked over by the wind while we were gone. We had planned to just wait until the next pickup. But to my surprise, they were kind and thoughtful enough to come by, pull my bin to the curb, and take care of the trash anyway. Truly above and beyond service…highly recommend!

Eric Reynolds

20:04 30 Jun 25

Good service!!!!

Mark Kolasa

20:16 29 Jun 25

Fast friendly customer service. You actually talk to someone. A++ They said they'd replace my yard dumpster in 2 days and it actually happened! Way too go!

Patti Uhlir

15:03 29 Jun 25

Walters always picks up my garbage as scheduled!! Haven’t had any problems

Fortino Ciriaco

16:24 27 Jun 25

Good service

Pat Johnson

16:24 27 Jun 25

Dave Schweitzer

16:18 27 Jun 25

One of the very best garbage haulers we have ever encountered

Jan Rangel

04:38 27 Jun 25

Resolved quickly and I am impressed

Duane Brooks

00:30 27 Jun 25

great service, always on time great rates

Brandon Serpette

15:27 26 Jun 25

Great service highly recommend!

Jeff Fuller

01:51 26 Jun 25

Tammy Mauricio

00:53 25 Jun 25

Chad Lockwood

15:12 24 Jun 25

Never had any issues or concerns.

London Shiely

04:53 22 Jun 25

W1lKA11

22:42 19 Jun 25

Leo Chern

22:29 18 Jun 25

This year Have been with the Walter's for 22 years!!! nothing but good about it, always on time, fair and consistent, loving it and would like to pass it on, well respected and organized company, we're happy! thank you!!! 😊 ❤️

Jamie Kveton

21:52 18 Jun 25

We greatly appreciate all they do!! They are prompt and very reliable!!Thank You!!

Chris Gorham

21:47 18 Jun 25

Lindsey Buchanan

20:21 18 Jun 25

Walter’s is always on time and delivers great customer service. Plus, they are so cost effective I will never go anywhere else!

Jenna Reyes

20:00 18 Jun 25

Never any issues when it comes to Walter’s. Moved to Blaine and it’s been such a nice transition to have it all on our water bill. Thanks Walter’s

Susan Diersen

19:18 18 Jun 25

We love Walter’s!

J Jones

19:55 17 Jun 25

⭐⭐⭐⭐⭐ Couldn’t ask for better trash and recycling pickup!

Peter Lindahl

14:59 17 Jun 25

Love this company they are fantastic !!

Ashley tropp

19:31 14 Jun 25

Love them!! Very friendly staff. Great with pickup ups. They even moved my yard waste can one week it was blocked. My old company would have left it.

Therese Kieffer

21:35 13 Jun 25

Great service! On inquiry, Walter's dropped our quarterly billing amount to an acceptable price. Much appreciated.

Anthony Bonham

02:48 13 Jun 25

The service dept. was amazing with questions I had. They was quick in resolving the issue. Made me glad I am with Walter's for my trash and recycling. Great customer!

C Steinke

00:06 13 Jun 25

Always dependable, great customer service.

Richard Steinke

23:59 12 Jun 25

Long time customer - very satisfied with service!

Kari Heglund

20:52 12 Jun 25

Excellent trustworthy company

Michelle Stori

20:39 12 Jun 25

We have ALWAYS appreciated the service we have received from Walter’s - been loyal customers for 14 years! And while some of our neighbors have tried other refuse services over the years, they have all since signed up for Walter's. Walter’s reliability and customer service is top notch … plus I love that they are a local and family-owned/operated company!

John Brundage

20:13 12 Jun 25

Thanks to my service representative Ethan, I am now paying much less for quality trash service. True professionals.

Mike Edwards

19:39 12 Jun 25

Excellent and courteous service. On time scheduled and keep to it

nick_ospina19

18:12 12 Jun 25

Trash always gets picked up on time and super friendly staff

Andrew Osborn

17:31 12 Jun 25

Super smooth service from a company that truly cares!

Zachary Freedman

13:47 12 Jun 25

great service friendly staff!!

Karen DeLaForest

02:24 12 Jun 25

We have had Walter's as our trash hauler for years and have had incredible service and excellent customer assistance whenever we had a question or something unusual to dispose. THANK YOU!

Shelly Hauge

00:47 12 Jun 25

Matthew Ospina

22:46 11 Jun 25

Really good service, never have any problems

Cassie Hill

22:44 11 Jun 25

They are great!

Jason Gries

21:47 11 Jun 25

5 Stars – A Truly Refreshing Experience with Walter’s Trash ServicesAfter years of dealing with a nationwide waste hauler that outsourced customer service and prioritized shareholder profits over customer satisfaction, switching back to Walter’s Trash Services has been a breath of fresh air. Walter’s takes a personalized approach to customer service that genuinely stands out.They proudly claim to be the largest family-owned waste hauler in Minnesota—and it shows. You can feel the family values in every interaction with their team. I was a loyal customer of Walter’s for nine years and, in hindsight, I took that relationship for granted. When I moved and tried a different provider, I quickly realized that while regular pickups were met, the service lacked any real connection or transparency.Walter’s, on the other hand, has exceeded my expectations. Their communication is upfront and honest, and their team is always approachable and helpful. It’s rare to find a company that combines reliability with such a strong sense of community and care.If you’re looking for more than just the bare minimum, Walter’s is the way to go. I’m grateful to be back with a company that truly values its customers.

Teresa James

20:00 11 Jun 25

Customer service and office personnel are top notch!

Betsy Anderson

14:51 11 Jun 25

Not only was getting set up with waste removal services easy, the staff was friendly, they were thorough with communication and what to expect. Highly recommend!

Kelli Levenske

14:37 11 Jun 25

I have always had a great experience with Walter’s R&R! Highly recommended!

Marie Birge

13:41 09 Jun 25

I have had a great experience with Walters. They are on time and courteous.

Anna Payne

14:03 06 Jun 25

Ryan Rodriguez

00:03 05 Jun 25

Heidi Hansen

22:06 04 Jun 25

I called Walters, just before close, spoke with Tammy. I had inquiry of what all 'extra' items Walters can haul away as a service to me. She was so delightful & helpful!Walters is TOP NOTCH!

Roger Olson

18:14 04 Jun 25

Kristin Lisor-Kern

14:31 04 Jun 25

Picked up on time, affordable, and due to heart issues, brought my can back up to garage.

Brian Stinespring

02:55 04 Jun 25

Awesome service! If there is ever an issue, they are super responsive! Highly recommend!

Bill Anderson

02:51 04 Jun 25

The best trash pick up experience. No negative experience to comment.

KaBu Vang

19:20 03 Jun 25

On time service

Joann Maristuen

13:40 03 Jun 25

Walter's is very accommodating and listens to customers.

Barbara Chapman

21:59 02 Jun 25

Reliable!!!

21:58 02 Jun 25

14:28 01 Jun 25

14:24 01 Jun 25

14:17 01 Jun 25

14:12 01 Jun 25

03:50 31 May 25

04:05 30 May 25

Great company very very helpful. Amazing customer service.

Fread Will

02:42 30 May 25

Had a good experience with this service, cheap, good customer service, would recommend.

Christian Haggarty

22:15 29 May 25

Awesome service. Very Reliable.

Sophia Vegliante

21:17 29 May 25

Ryan was amazing and helped me answer all of my questions and addressed all of my concerns. He saved me so much money, I can’t thank him enough!!

Ann Roberts

21:13 29 May 25

Awesome company and love that they are local.

Brian Howell

20:20 29 May 25

They do a great job haven’t had any issues with these guys yet. The customer support is top notch, and they are the cheapest company I’ve used yet.

Grant Kahlenberg

18:40 29 May 25

I talked to a very nice young man named Ethan and he saved me $25 a month on my trash bill. Walters does a great job and I haven’t had an issue with them so far.

Ryan Delgado

16:10 29 May 25

Olivia Porthan

16:07 29 May 25

Very satisfied. The man selling me, Ethan, was very polite and respectful. He offered me a great deal on my trash service and I am pleased with the service so far

Ethan Howell

16:02 29 May 25

They do such an amazing job at my home in fridley, they are on time for every service. All of their online portals and even the app are very easy to use. Very refreshing after what I went through with the last company.

Marina Babinciuc

15:55 28 May 25

Jennifer Siso

22:44 25 May 25

Shayleen Prigge

14:40 23 May 25

I have been with Walter’s for a few years and they have been wonderful. The drivers are very friendly and punctual. If I ever need to call them, they are always friendly and willing to help!

Cassie Williams

14:37 23 May 25

We’ve been using Walter’s for our child care center for years, and their service has been nothing short of excellent. They are always reliable, punctual, and respectful of our operating hours, which is incredibly important for a facility caring for young children.Their team is friendly and professional, and the bins are consistently clean and well-maintained—a small detail that makes a big difference in maintaining a safe and sanitary environment for our kids. We truly appreciate their consistency and care.Highly recommended for any business, especially those that need dependable, courteous service!

Anthony Segale

18:55 22 May 25

On time

Carol Berg

17:26 22 May 25

Carol Youngdale

16:11 22 May 25

Dependable, easy to contact and reasonable rates. Haven't seen the increases charged by former company.

Madison Heir

16:00 22 May 25

I've been using Walters Recycling and Refuse for over 2 years, and I couldn't be happier with their service. They're consistently on time, and my trash and recycling are always picked up without a hitch. The drivers are courteous and respectful of my property, never leaving a mess behind.Their customer service is also top-notch, responsive, friendly, and helpful whenever I’ve had a question or need to make changes. It's clear they take pride in their work and value their customers.If you're looking for a dependable trash service that does exactly what they promise, I highly recommend Walter's Recycling and Refuse.

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