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Have had Walters for 7 years now and have never had a pick up issue! They have been nothing but quality service every week. Have only had 1 billing question/issue during this time as well (regarding the significant increase in price others have mentioned),emailed their customer service, and they responded within an hour going above and beyond. Hard to see myself ever leaving Walters if they keep up the great work.

Alexander Anton

17:45 14 Mar 25

A 20% price hike after a summer of inconsistent pick up is a hard pill to swallow. Often they'd forget about myself and all the neighbors on the road.Edit: service consistently has improved and they offered me a better rate, changing my review

Jean Klages

20:39 13 Mar 25

Walter's service crews are very kind and helpful.

Barb Felch

19:41 11 Mar 25

Very pleased with the service.

Patricia L Jones

04:23 08 Mar 25

We have been a client since 2020, always a quick response, respectful of our property😀

Tom Markoe

17:20 07 Mar 25

Consistent and better pricing than the competitors

Gabby Crouch

17:11 07 Mar 25

Cory was super helpful and kind! He made the process of cleaning out Grandpa's house a little bit better.Thank you Cory!

Kristine Beese

22:26 05 Mar 25

UPDATE: Walter's called and offered me a great deal on the next two years of service, along with dropping yard waste $45 this year, so I decided to stick with them as I appreciate their willingness to work with me.I've been using Walter's for almost 8 years. My invoice over the past year has gone up two different times (each at the 6 month mark). I'm paying about $50 more each bill for the same service. This is NOT fuel charges, these are charges to the bins (which is a rip off). And $265 for 6 months of yard waste is insane. I will be cancelling my service unless they decide to keep bin fees fixed and only adjust the costs for taxes and fuel since those amounts fluctuate.Another negative, my christmas tree sat on my curb for 3 weeks, I had to call for them to pick it up...and it's part of the our service.

Matisse Hahn

21:58 01 Mar 25

Great company! I love it is family owned! On time and easy.

Miranda Ragatz

21:57 01 Mar 25

love this family owned company!!

19:29 27 Feb 25

18:15 27 Feb 25

23:09 19 Feb 25

19:08 19 Feb 25

Love this company! I’m so glad I made the switch!

02:23 18 Feb 25

Ann with Walter, great customer service with a smile, pointed me in the right direction. You won't get this kind of kindness any where else I might even switch my service just because of this interaction its contagious!Thank you Ann!

Jim Zondlo

21:09 14 Feb 25

Ann and Corey are absolutely amazing and so Friendly!! Great customer service!!

Trey Updike

17:03 14 Feb 25

ChicagoNative24

21:36 13 Feb 25

I have been working for Caring Transitions for about 3 years. We do a ton of disposal runs at Water's and the team there is absolutely amazing! Great customer service, they work to solve any of our problems as a customer, and 8 times out of 10, they provide great healthy snacks for a boost of energy if needed! I love Walter's!

Reggie Bernhardt

20:24 11 Feb 25

Anne and corey are the best in the business

Todd Linder

17:18 11 Feb 25

Mohamed

17:06 07 Feb 25

Amazing service

Brett Treptow

19:09 06 Feb 25

The recycling driver went beyond the curb for me today and I am so appreciative. The wind kept knocking down the bin so I shoved the cardboard in so it wouldn’t blow away. When he came, it got stuck, it didn’t come out of the bin, and he drove away. He then came back 5 minutes later, got out, and made sure the recycling came out of the bin. That’s so awesome. I watched the whole thing from my kitchen window. I hope that guy gets the karma he deserves. I like Walter’s. They are local, too.

sharon kinney

19:08 31 Jan 25

This is a company that delivers what they promised. Every week they pick up Trash - Recycling and Yard waste. They may have raised their price some, but everything in life right now is more expensive then last year. You also know they will be by your house every week -- rain or shine or snow or freezing temps 💖

Michelle Kaercher

17:28 30 Jan 25

Just dropped off some carpet and pad. Was a great experience and reasonably priced. Thanks for the great service from the gentleman in the office

Dewey Bergdahl

14:27 29 Jan 25

Jamie Brandt

21:48 15 Jan 25

Had a significant increase in my bill, and a not so great experience when I called. I spoke with Ben, he helped me get that lowered below the rate I've been at for the past year, locked me in for that rate for the next year, and helped me get set up for yard waste for the spring. I will continue to be a customer of Walter's and would recommend them to anyone needing trash or recycling services! Thanks Ben!!

George Vasil

16:18 14 Jan 25

Have been a Walters Residential service customer for nearly 20 years and couldn’t be more appreciative of all they provide. From weekly curbside pickup to seasonal yard waste pickup, Walters has always been reliable and a top quality service that doesn’t disappoint. The office staff are kind and easy to work with.

Rex Nelson

17:28 11 Jan 25

Always friendly helpful service!

Amy Stabenow

16:41 10 Jan 25

My company switched from Republic to Walter’s a couple years ago. I couldn’t be happier with that decision. Walter’s provides better service at a much cheaper cost. Plus, they’ve been incredibly easy to deal with. Highly recommend.

Diane Jones Perez

01:03 10 Jan 25

Laura Dahl

15:39 09 Jan 25

staci wittner

16:06 27 Dec 24

UPDATE 12/27/24: WOW! Walters just called. They asked about my review below and asked how to keep me as a customer. I'm highly impressed with this and will be staying with their service which I have always been satisfied. Thank you for being committed to your customers and we are to you!My neighbors and I switched to Walters many years ago. They've always provided good service.However, in 2024, my bill has steadily increased by over 50%. I called and asked them about it but they had no explanation for the large increase.I hate to switch companies but this much of an increase is beyond reasonable.

Annika Kangas

17:47 23 Dec 24

I’m newer to Walter’s service and i’m glad I made the switch. Drivers are friendly and customer service is great!

Jordan Young

01:39 12 Dec 24

Phenomenal customer service! Recently moved out of their service area, but I’d recommend Walters to anyone and everyone - both on the residential and commercial side of things. Their employees are top notch and are great to work with!

Daniel B.

14:25 01 Dec 24

We have been with Walter's for a long time! Over 15 years now. They are a great company to deal with and pick up our trash, recycle and yard waste.Earlier this year we signed up again for their yard waste and noticed there was a significant decrease in the number of yard waste bags they would pick up from 10 to four. We have three ash trees and get a TON of leaves not only from our trees, but from some of our neighbors as well.When I called to ask about the change in policy I was quickly offered an extra can at no additional charge. I was told we were still able to put out four bags. This helped us a lot!We had issues with their yard waste service last year as far as pick up not being done on our scheduled day. This happened several times. This year was absolutely perfect!No issues with any pick ups, which is how it normally is.Anytime I have called to talk with a staff member they have always been polite, courteous and helpful. They have a great crew from the drivers, the office staff and the employees at the public drop-off site.I would highly recommend this company for all of your trash, recycle and yard waste needs.

Vicki Flannigan

15:29 29 Nov 24

Jim Mitchell

21:13 18 Nov 24

so far so good, picking up some bulk items on Friday Tammy was super pleaseant and helpful

TJP MDM

16:39 15 Nov 24

Great service!

Jack Wangensteen

13:20 28 Oct 24

Walters has great values and people. We’re very happy with their service!

Adam Morgan

21:42 17 Oct 24

After trying several other companies in Crystal, we finally landed on Walter's many years ago. Absolutely the best!!

mandi scott

19:10 10 Oct 24

I live in maple grove I've been here 6 yrs I started with curbside and my bill kept going up so I went on a hunt for a new trash company Walter's was the cheapest we pay yearly it's like 372 our bill never gets raised there clean respectful and don't come late they come around 10 which works cause I have enough time to get home from am route and get garbage out definitely recommend them I'm in a group for our area and I can tell you the seniors love them to and it's cheaper for them

Judith Beniak

22:07 07 Oct 24

I am a recent customer with Walter's Recycling and Refuse. Their service is so dependable and timely. The timing of the pick up is excellent even right after a holiday. It is such a nice change to now have such an efficient service. The customer service is very responsive and so pleasant to work with on any issue.

Christopher Christenson

18:33 05 Sep 24

J P

10:40 04 Sep 24

Excellent service and very professional drivers who respect your property. The customer service people are extremely professional and you can really tell they're treated well and they actually "love" their jobs. When I called then to inquire about picking up additional "bulk" items, they were very helpful and picked up everything the next day.

Marcy Woodard

03:26 21 Aug 24

Walter's provides excellent reliable service.

Eileen Smiley

18:34 20 Aug 24

They have great employees but the truck's are SOOOOOO LOUD!!

Adam W

01:42 24 Jul 24

Julia Fahey

15:13 08 Jul 24

mark johnson

14:55 05 Jul 24

I had trash that was stuck in my garbage container that wouldn't come out. The driver lowered the container and removed the trash which was stuck by hand. The container was completely empty after his efforts. Thanks Walter's Recycling and Refuse. I am on 104th Way in Blaine International Village.

Joanne Meyer

00:04 13 Jun 24

A special shout out to our yard waste driver Brandon. We have 2 carts and today they were very full. Brandon took the time to get out of the truck and pick up the branches that fell off and clean up the area. It's these kinds of things that really show how much he cares for his customers. Brandon and our other drivers are always polite and give a friendly wave when they go by.We appreciate our drivers. If it were up to me I would give them all a nice raise.Thanks for all that you do!!!Mel and Joanne Meyer

Brenda Lindhorst

18:36 10 Jun 24

Great customer service. Easy to connect to a real person. My experience has been that they deal with questions or issues immediately, unlike other refuse providers

Joel Kuntz

15:16 01 Jun 24

Hello Walter's...Today I had 8 large bags that would not fit in my trash "can" and asked your driver if he would still take them? Without any hesitation, he said "Absolutely!" Great customer service Walter's👏

Becky Nelson

15:21 29 May 24

Great to be able to talk to a real local person to quickly answer questions. They don't miss pickups either. Way better service than Republic!

Rachel Tortora

01:39 18 May 24

Amazing customer service! Always get to talk with a real person who is ready to help and friendly. Super friendly driver as well. Our kids love their interactions with him. Love supporting local family run business.

Tammy B

18:09 18 Apr 24

Awesome locally owned company that has great service, friendly customer service and drivers. I recommend them to my friends and family.

Megan Biehn

13:43 06 Apr 24

Great service, friendly drivers, safe around my kids!

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